Customer service is essential to retain your customers. If they’re not satisfied with your services, customers won’t stick with your brand. Hence, it’s essential to solve their problems at the earliest.
However, catering to customer problems quickly is a challenge for businesses. You need to hire many customer service representatives to handle questions from customers. This can increase your costs, and the employees may not be available 24/7 too. You can avoid these issues by using AI Chatbots.
AI chatbots are software programs designed to mimic human conversations. They leverage natural language processing (NLP) and machine learning (ML) to understand and respond to questions posed by customers. The best part about AI chatbots is that they’re available all round the clock and can handle several customers simultaneously.
Adopting AI Chatbots for your website is an excellent way to enhance your customer experience. They can respond to your customers instantly and resolve simple issues with ease. Only the complex issues can be directed to the customer support team. They can also be used for lead generation and marketing.
So, let’s take a look at some of the best AI chatbots out there which you can use for your business.
Best AI Chatbots
Here are the best AI chatbots you can use for your website:
- Botsify: Allows you to create a chatbot for your website seamlessly. It helps you personalize your communication with customers with ease. You can go for its 14-day free trial before deciding to purchase it.
- Flow XO: Helps you create your very own chatbot without any coding. You can welcome website users through it and also accept payments, among other things.
- chat: Build your chatbot using a drag-and-drop chatbot builder. Collect leads and book meetings using it as well. Offers a free package too.
- Virtual Spirits: Offers multiple chatbot templates from which you can choose the one that fits your requirements. You can easily customize the chatbot and add questions and answers to it as well. Starts at $9/month
- Streebo: Streebo is one of the best conversational AI chatbot platforms in the market. It helps you build a chatbot for your website with minimal coding requirements.
If these aren’t enough, check out this list of recommended AI chatbots infographic below.